HOW CAN I PURCHASE?
- Access the PC Giftee online platform here.
- Select your desired digital certificate denomination (PHP100, PHP150, PHP200) and quantity – there is no limit to the quantity of gift certificates that you can buy!
- Input the recipient’s details and write a message! Remember to keep it short and sweet.
- Input your details.
- Review your order.
- Proceed to payment – see computation of processing fees below.
- The sender of digital gift certificates will wait for payment confirmation.
- Once payment has been confirmed, the recipient of digital gift certificates will receive the eVoucher link. The number of eVoucher links will depend on the quantity of the purchased digital gift certificates.
You may pay for your digital gift certificates through Paypal with a corresponding fee. See computation of processing fees below:PROCESSING FEES = [(Digital Gift Certificates Subtotal * 4.4% Convience Fee) + (PHP18.00 Flat Fee)] + 12% VAT
HOW CAN I REDEEM?
Once you receive the digital gift certificate eVoucher link:
- Visit a participating Potato Corner store and present your eVoucher link sent via email or SMS to the store crew. Note: The entire redemption process must be done in the presence of the crew.
- The crew will tap on the eVoucher link sent via email or SMS.
- The browser will redirect to the PC digital gift certificate redemption page.
- Allow our store crew to enter their store credentials on the redemption page.
- Upon entering store credentials, browser will redirect to a successful redemption page and generate an approval code.
- Once successful, allow the store crew to take note of all redemption details.
- The store crew will take your order and collect the remaining balance should it exceed the value of the digital gift certificate.
- The store crew will now prepare your order!
FREQUENTLY ASKED QUESTIONS
1. How do digital gift certificates get to the recipient and how long does it take to arrive?
Digital gift certificates are delivered to recipients via email, SMS or both. It is sent within 60 minutes upon receipt of your payment.
2. How can I pay for the digital gift certificate?
Digital gift certificates may be paid through Paypal. Don’t worry, more payment options coming soon!
3. What do I have to bring when I want to redeem the digital gift certificate at a participating Potato Corner store?
You must present the Potato Corner digital gift certificate link received via email or SMS to the store crew for validation before issuing the order of the recipient. The store crew may ask you to present a valid ID for documentation purposes.
4. Do Potato Corner digital gift certificates expire?
Digital gift certificate do not have an expiration.
5. What if my digital gift certificate doesn’t work?
In the event that the digital gift certificate doesn’t work, you must contact our Customer Service team via email at [email protected] or call 788-1000 or 788-7000.
6. Are digital gift certificates refundable?
Digital gift certificates are non-refundable, transferable, or exchangeable for cash, credit, or other goods and services.
7. May I use the digital gift certificate with store promos or discounts?
Digital gift certificates cannot be used in conjunction with any other promo or discount in the store.
8. May I redeem the digital gift certificate at any Potato Corner store?
You may only redeem your digital gift certificate at selected Potato Corner stores. See the full list here: http://bit.ly/PCGifteeParticipatingStores!